By Booking With Us And Paying A Deposit You Are Agreeing to All Our Terms & Conditions
Prices quoted in Australian $ inclusive of appropriate taxes and are subject
to change without notice.
Reservation is not confirmed until
receipt/clearance of deposit.
Domestic Bookings: 1 night at single night rate or 25%
(whichever the greater) of total booking* required as
30 days notice of cancellation required
or full rate will be charged unless cottage can be relet for entire
period. Please Note: No Shows will be charged in full - including any ordered
Balance due 30 days prior to arrival and is
non-refundable/non-transferable to other dates unless cottage can be
relet for entire period.
Balance of booking transferred to other dates at Valley View
Hideaway discretion (and
only if original dates can be relet in full) and is subject to $25 transfer fee.
No date transfers will be accepted from 21 days prior to arrival.
Failure to pay by balance due date
may result in cottage being released and forfeit of deposit.
Overseas Bookings (outside Australia): due in full at time of reservation and are
non-refundable/non-transferable unless cottage can be relet for entire period.
All refunds are subject to non-refundable portion described below.
*All refunds subject to 1 night at single night rate or 25%
(whichever greater) non-refundable/non-transferable portion.
Check in time: 2pm Check out time: 10:30 am
Valley View Hideaway is not insured for and will not accept check-in of
children or pets under any circumstances ~ our usual cancellation terms will be
applied so please take this condition seriously.
*Christmas and New Year bookings - balance of
be paid by 1st November and is non-refundable and non-transferable unless
can be relet for entire period. Bookings made after November 1st are due in full
and are non-refundable and non-transferable in the event of a cancellation
unless cottage can be relet for entire period (subject to non-refundable portion
described above). No Shows will be charged in full including any ordered
Discounted rates and specials apply to Direct Bookings Only
i.e. No commissions will be paid to any third party making bookings; and are not
available for Peak Periods, Public Holidays or special events. If you
have booked through a commissionable entity we cannot offer our special
discounted rates, however return visits (if booked direct) will be at any
available discounted rate.
All specials must be booked in advance and paid for
in full at time of booking and are non-refundable and non-transferable in the
event of a cancellation unless the cottage can be relet for entire period
(subject to usual non-refundable portion as noted above).
Baths may be limited or unavailable during drought if Council or State
Please note: A full cottage inventory is taken between
guests and any damage to or theft of Valley View Hideaway property will
be charged to your account at full replacement cost on discovery. This includes
use of candles, laundry, etc. Please note that
lampshades come in pairs, if you damage one you will have to replace both - and
we buy good quality lampshades which are expensive.
Excess cleaning charge will be applied to Cottage if deemed
necessary. All breakages, theft and/or damage will be charged at full
replacement cost + travel time/petrol.
All alcohol consumed on premises is done so at own risk.
Valley View Hideaway does not take any responsibility whatsoever for injury or accident
caused by or to Valley View Hideaway guests either on or off the premises under any
Valley View Hideaway is a “no smoking indoors” property. Guests smoking
indoors will be asked to leave immediately with no refund unless cottage
can be relet for entire period + an extra cleaning charge will be applied for
laundering curtains, rugs, covers etc.
Outside visitors only permitted with hosts permission. Due to insurance
constraints outside visitors may not use Valley View Hideaway facilities or
leave the immediate confines of the Cottage.
By checking-in to Valley View Hideaway you are acknowledging that you have read,
understood and agree to these terms and conditions.